Establishing Service
Establishing Residencial Service
All applications for service who have no credit history with the Cooperative must make application for service at the Donalsonville office of the Cooperative.
Applicants must have:
- A picture ID and a Social Security card or certifiable Social Security Number, and a rental contract if rental property.
- A copy of this identification will be made and placed in the applicant’s permanent file.
- Applicant shall provide Cooperative with a current street address and mailing addresses, a telephone number, if available, and a rental contract if rental property.
All applicants for service who have had service with the Cooperative previously but who have no current active account with the Cooperative must also make application at the Donalsonville office of the Cooperative.
And present the following:
- A picture ID
- A Social Security card or certifiable Social Security Number,
- A street address
- mailing address
- A telephone number, if available
All applications for service by customers who have no active account will require a search by name and Social Security number in the Cooperative’s data base for bad debts.
All applications for additional service or additional meter sets by Cooperative members who have active accounts will require a search in the Cooperative’s computer database for payment history. Any member with two or more payments more than 30 days late must submit the same credit inquiry as new applicants.
A service security deposit shall be collected for each meter in advance of connecting any service with respect to which the Cooperative determines that such deposit is needed to assure payment of the power bill.
Establishing Non-residential Service
Commercial
- The applicant who will be responsible for the farm or small commercial account must have a picture ID and a tax identification number
- Social Security Card, or certifiable Social Security number, or a valid driver’s license number
- Applicants for new service on farm or small commercial accounts who own a permanent residence on the Cooperative system and who have had no delinquencies during the twelve months immediately preceding the application for the new account will be subject to a $10 deposit.
- Applicants for new service on a farm or small commercial accounts who do not own a permanent residence on the Cooperative system or who have been there more than 10 days late in paying any monthly bill in the past twelve months must pay a deposit
- Provide a letter of credit from an FDIC insured bank equal to two months anticipated usage on the affected account
- No deposit refunds will be given to these members until after the account is closed and all indebtedness owed to the Cooperative is paid in full.
Important Notice Regardning Changes In Rules And Regulations For Three Notch EMC Effective 01-01-04
The Board of Directors periodically reviews policies and makes changes as needed for the members of Three Notch EMC (“TNEMC”). The amount of money for bad debts has risen to unacceptable levels. Our Members want their account information to be confidential. To address these matters, the Board of Directors recently approved several changes to the Service Rules and Regulations for TNEMC. These changes became effective Jan. 1, 2004, and include the changes listed below. If you have any questions, please call us.
Application for Membership
- Any person, firm, association, corporation, or public body shall sign a written application for membership
- Pay a $5.00 membership fee together with any service security deposit that may be required by the Cooperative
In this application process:
- The applicant shall agree to purchase from the Cooperative’s Certificate of Incorporation and By-Laws and all rules
- Regulations and rate schedules established pursuant thereto, and pay the minimum monthly bill stated in the application or, in the event of a written contract for service, the minimum set forth in said contract.
Member Privacy
Members requesting account information by telephone must provide the last four digits of their SSN to obtain this information. Members who do not already have their SSN or a valid driver’s license number registered in TNEMC’s database must come into the Cooperative’s Headquarters with a picture ID and provide their SSN or driver’s license number for TNEMC’s database if they want to be able to obtain their account information by telephone. Any member who wishes to authorize a spouse, friend or caregiver to obtain account information must provide written authorization with the second person’s identity, together with the person’s SSN or driver’s license number to TNEMC. Otherwise, account information will only be provided to the member of record.
Credit Inquiries and Deposits
All applicants for residential service must submit to a credit inquiry to determine the amount of security deposit required for the account. The credit ratings and deposit amounts are as follows: Good-$10.00; Fair-$150.00; Poor- $300.00. These deposits apply to all residential account regardless of whether or not the account is rental property, mobile home or other member owned property. Any person not willing to submit to the credit inquiry will be required to post a $300.00 deposit. Residential customers who have required to post a deposit higher than the $10.00 minimum deposit can have the excess credited back to their account after they have paid their account on or before the due date posted on their bill for 12 consecutive months.
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